Virtual solutions
Emma Forrest
Rooted in efficiency, committed to growth
Community Management & Client Experience Support
Helping you create a thriving, connected, and well-supported online community — rooted in consistency, care, and intentional connection.
I’m NOT just here to manage your space or be a cheerleader in the comments. Strong community culture isn’t built on surface-level hype. It’s built on trust. And trust comes from transparency, follow-through, and care.
Former teacher turned Community Manager & Client Experience Specialist
I help online coaches, creatives, and women-led businesses with membership spaces, mastermind groups, and client communities.
With 17 years of experience as a teacher, I bring structure, intention, and heart to everything I do. From managing day-to-day conversations inside your group to guiding members through onboarding and celebrating their wins, I help you run a digital space that feels connected, organized, and true to your brand.
Your online community deserves more than passive posts and automated DMs. It deserves presence.
Someone to hold space, start conversations, and build loyalty through genuine, consistent support.
Because when people feel seen and supported, they stick around.
They refer. They engage. They grow with you.
Your Community, Fully Supported
How I support you AND your online community:
Welcoming and onboarding new members
Managing daily engagement + conversations
Creating thoughtful check-ins and follow-ups
Supporting launch or event engagement
Moderating comments and protecting community culture
Organizing threads, announcements, and member progress
Tracking wins, struggles, and patterns for client reporting
Helping members feel seen, supported, and celebrated
MONTHLY PACKAGES
*Custom packages available
THE SEEDLING PACKAGE
*A nurturing starter package focused on foundational connection and care.
Perfect For:
Small communities (under 100 members)
New masterminds or coaching programs
Founders looking for light-touch but thoughtful community presence
Support Includes:
Daily or near-daily group presence
Onboarding new members
2–3 weekly engagement prompts
Comment moderation + light tracking of member questions
Monthly insights report
(Approx. 7 hrs. a week)
$980/month
THE BLOOM PACKAGE
*A fully supported community experience designed to increase engagement, retention, and connection!
Perfect For:
Established coaching programs or memberships
Communities with launches, live events, or seasonal engagement
Founders ready to offload day-to-day community management
Support Includes:
Everything in seedling, PLUS…
Friday Wins threads and check-ins
Deeper onboarding support
Tracking milestones and retention flags
DM/email member follow-ups
SOP documentation + support
Coordination with launches or live events
*BONUS: If you have a free online community (ie. facebook group) I will manage it for you!
(Approx. 15 hrs. a week)
$2,000/month
TESTIMONIALS
“Emma has been a gift from the heavens above! She helped me revamp my website, get my social media rebooted, and rebuild my mailing list infrastructure. She’s a great communicator, easy to reach, and very responsive. She’s also brought lots of fresh new ideas to my business. Hiring her is a no-brainer!”
-ISAAC ZONES, MUSICIAN
“I was confident that Emma would really listen to how I wanted to represent myself as an advocate. I felt stuck in my business until my website was complete, and to make a website from scratch felt overwhelming and daunting. Emma saved me from the stress of having to think about my website and focus on my business at hand. The website is complete now and it feels like me!”
-MELISSA BUELL, SPECIAL EDUCATION ADVOCATE
